Privacy Policy
CAMPING RENOÂ PRIVACY NOTICE
Data processing is carried out manually and using electronic tools for the following purposes:
- To obtain and confirm a booking for accommodation and other additional services, and to provide those services in the requested manner. This processing, necessary for the definition of the contractual agreement and its subsequent implementation, does not require your consent (except in cases where sensitive data, so-called “special categories” of data, are provided). If you refuse to provide personal data, some or all services may not be provided. Processing will cease upon your departure, but some of your personal data may or must continue to be processed for other purposes (described below).
- Compliance with the obligation established by the “Consolidated Public Security Laws” (Article 109 of Royal Decree No. 773/1931) which requires communication of the guests’ details to the Police Headquarters for Public Safety purposes, in the manner established by the Ministry of the Interior through the decree of January 7, 2013 (personal details, identification document details, arrival date and overnight stays, family relationships, etc.). Providing this data is mandatory, and processing does not require your consent. If you refuse to provide the data, you will not be able to stay at the Accommodation Facility. The data collected for this purpose will not be stored at the Accommodation Facility unless specific authorization is provided by you.
- Compliance with current administrative, accounting, and tax obligations, for which processing is carried out without the need to obtain your consent. Some data may be communicated to third parties to comply with legal obligations (e.g., VAT reports, tourist tax), and if you refuse to provide the necessary data for the obligations mentioned above, the requested services cannot be provided. Data used for these purposes will be retained by the Accommodation Facility for the time required by relevant regulations (10 years or more, in the case of tax investigations).
- To expedite the registration procedures in case of subsequent stays, in which case consent is required, revocable at any time. Data will be stored for 5 years.
- To perform the function of receiving messages and phone calls directed to you during your stay. In this case, your consent is required, and you can revoke it at any time, with processing ceasing upon your departure.
- Sending promotional messages. For this purpose, explicit consent is required, which can be revoked at any time. Data will be stored for 5 years.
- For the protection of people, property, and business assets through a video surveillance system. A video surveillance system is installed at the bar, restaurant, market area, game room, and entrance (with appropriate signage). In this case, consent is not required, as the legitimate interest of the Accommodation Facility is to protect people and property against potential assaults, thefts, robberies, damages, vandalism, and for fire prevention and workplace safety purposes. In the event of recorded images, they will be deleted within the timeframes set by the Data Protection Authority (after 24 hours, excluding holidays and in any case not later than a week) and will not be shared with third parties, except in the case of a specific request from judicial or police authorities for an investigation.